DSSO BOX OFFICE
COVID 19 UPDATE: Masks are required for entry into the US Bank Building AND DSSO Office. At this time, we recommend calling our office for service 218-623-3776.
Regular Season Hours
9 am – 4 pm*
*On Saturday concerts, ticket sales transfer to the DECC Ticket Office through the start of the concert, or online at ticketmaster.com until 4:30 pm
HOW TO PURCHASE TICKETS
Tickets for concerts and events can be purchased at the DSSO box office during regular business hours in person or by calling: 218-623-DSSO (3776).
Concert tickets may also be purchased on an individual basis in-person at the DECC Box Office or online at Ticketmaster.com. (Taxes and services fees will be applied by purchasing through Ticketmaster)
Gift certificates can be purchased through the DSSO Box Office either in-person or over the phone. Gift certificates can ONLY be redeemed through our box office prior to a concert, they cannot be redeemed the evening of a concert.
DECC SYMPHONY HALL
Symphony Hall is a 2200 seat hall located at the Duluth Entertainment and Convention Center (DECC), 350 Harbor Drive, Duluth, MN 55802. The Hall offers two levels of seating, the main floor and the balcony. The DECC also has Assistive Listening Devices and an Audio Induction Loop available for those hard of hearing. Wheelchair accessible seating is also available on the main floor. For information on accessibility seating and hearing devices visit decc.org/accessibility.
Click here for directions to Symphony Hall
BOX OFFICE POLICIES
Individual concert tickets are unable to be exchanged for another performance. Season ticket holders are the only exception – a season ticket holder may exchange or bank their tickets for a future performance within the same season.
Programming and guest artists are subject to change.
Late seating is not guaranteed after the start of a performance. Ushers will work to seat between movements, unless otherwise directed by the music director or artistic director. If you are seated after the start of the performance, it may not be in your purchased seats until intermission begins. If late seating is unable to be accommodated, you will be asked to wait in the hall lobby – viewing screens are available.
Concerts are typically not cancelled due to inclement weather, but in the case a concert is cancelled, it will be announced by 3 pm the day of a concert.
ALL TICKET SALES ARE FINAL
- Please ensure your order is accurate PRIOR to the completion of the transaction with a box office staff member or online.
- No refunds will be given on unused tickets.
- In the event of a cancellation of a show, a ticket refund may be issued at the discretion of management.
- We are not responsible for any tickets purchased through 3rd party ticket sellers. Tickets purchased anywhere other than the DSSO Box Office, in-person at the DECC Ticket Office, or Ticketmaster, may not be valid for admission.