Full Time
Duluth, Minnesota
Posted 1 month ago

Position:  Manager of Orchestra Operations

Supervisor:  Executive Director

Purpose of Position

The role of the Manager of Orchestra Operations (MOO) is to oversee all logistical, technical and staff requirements for concert productions including but not limited to regular Masterworks Concerts, Pops Concerts, Chamber Music Concerts, additional performances in which the DSSO or members of the DSSO are involved (in association with or representing the DSSA), Youth Orchestras Concerts and DSSO Chorus. 


The MOO is the direct supervisor for the Production Coordinator, Music Librarian, Youth Orchestras Assistant and Chorus Administrator.

Essential Responsibilities:

  • Hire musicians for DSSO Concerts, including overseeing Auditions.
  • Manage Human Resources and Payroll for DSSO Musicians and Guest Artists.
  • Manage all aspects of concert creation, including managing relevant staff roles, which include interfacing with Guest Artists, Venue, subcontractors for lights and sound, etc.
  • Prepare Budgets for Concerts in conjunction with Executive Director and Music Director
  • Assist in other operational aspects of the organization as needed (Youth Orchestra, Fundraising, Community/Education Events, etc.)

Eligibility Requirements:

Education:  Bachelor’s Degree required

Experience:  Minimum 2+ years related to operations and productions, preferable with a symphony orchestra.

Skills:  Computer literate with Microsoft Office, ability to meet aggressive goals in a fast-paced environment, excellent time management skills, outstanding problem-solving skills and able to accomplish tasks with minimal supervision. 


Salary:  $45,000, with opportunity for bonus if revenue targets are achieved

Benefits:  DSSO will pay 70% of an individual’s fee on our employee BCBS MN plan

PTO:  Position starts with 10 Days of Paid Vacation, 6 Sick Days and One Personal Day

Detailed Job Duties


Hire musicians

  • work with the Music Director to decide on personnel requirements that are within budget and in accordance with the CBA and with required instrumentation for the pieces on a concert
  • contact and contract with regular DSSO members and librarian in accordance with hiring order; follow requirements found in the AFM local 18/DSSA Agreement; complete rosters with auditioned subs or principal approved subs, consult with MD and section principal before hiring outside of the hiring order and subs
  • work with librarian for music distribution and part assignments
  • Hire for occasional, irregular performance opportunities that arise when hiring needs are based on availability, specified style, instrumentation and budget, etc.
  • Managing all hiring for summer series

Other Personnel and Guest Artists

  • upon agreement of guest artist needs with MD and input from AAC, negotiates and executes contracts with guest artists or guest artist management 
  • manage payment, schedule and communication with Guest Artist; create itinerary and make accommodation reservations as well as arrange for transport; arrange for conductor soloist meeting 
  • prepare annual contracts for Production Personnel: Chorus Master, Chorus Administrator, Chorus Accompanist, Stage Manager, Youth Orchestras Administrator, and other Youth Orchestra personnel
    • follow hiring process when Production Personnel positions are vacant
  • asses need for independent contract staff—Union Stagehands, lighting and sound professionals; negotiate and contract with production staff (Jake Larson, recording engineer)

Auditions (delegate duties as needed to Production Coordinators)

  • hire a new musician when a full-time musician takes a leave or vacates their seat following requirements of the Collective Bargaining Agreement 
  • create and execute announcement and communicate openings according to the CBA
  • secure venue for auditions, create schedule and hire audition committee, maintain audition excerpts on website
  • communicate schedule and information to auditionees and committee, communicate results to auditionees and record results in personnel and sub list files
  • manage payroll for audition committee
  • keep MD and ED aware of personnel changes

Human Resources Management of Musicians and Concert Staff

  • maintains musician databases with accurate and up to date info (PayCom, Ensemble Manager)
  • available to musicians for question and concerns related to their employment, contract and benefits
  • act as mediator between musician and Music Director and/or Executive Director to maintain performance or employee evaluation; reviews personnel status with MD and ED; execute disciplinary actions
  • work with Union to insure all actions are within the requirements of the contract
  • work with musicians during times of health or personal issues that may affect their employment
  • maintain and distribute Musician Handbook, seek travel and housing opportunities for commuting musicians
  • work with Labor Management Committee to maintain best practice and contract compliance
  • participate in and be a leading voice in musician union/management contract negotiation
  • create season schedule and send contracts to musicians, manage return and record of musician season agreement, insure schedules, 
  • rosters and repertoire are communicated to the musicians and key staff


  • utilizing contractual pay scales, union status and reimbursement requirements, prepare payroll for all concert personnel for review and approval by the Executive Director
  • work with accounting to maintain best practice for payroll needs


Venues (delegate to Production Coordinator as needed)

  • oversee and manage venue contracts for Youth Orchestras and DSSO Chorus rehearsals or any performance opportunities
  • implement additional creative decisions in regard to production when budget and programming allow; seek out, contact and contract with additional venues based on performance and rehearsal requirements each season
  • create, maintain, update and share concert schedules with musicians and pertinent staff
  • assess technical needs for each performance; seek out, contact and contract with companies or individuals to provide technical needs (A/V, recording, piano tuning, equipment rental, etc.)
  • prepare seating charts and stage plots for all performances and manage the physical set-up of rehearsals and performance
  • main contact with DECC for concert cycle use and work with DECC staff to secure all of the DSSA needs for the venue: concert dates, parking, storage, FOH set-up and staff, emergency plan, maintenance and upkeep
  • participate in contract negotiation and discussions with DECC Executive Director and DSSA ED

Instruments and Equipment (delegate to Production Coordinator as needed)

  • oversee maintenance, storage and use of DSSA instrument and equipment (percussion upkeep, piano tuning and upkeep, chairs, stands, etc.), inform ED when items are needed for purchase or repair; build R & M into artistic budget
  • manage rental of equipment, work with Executive Director and Accounting to invoice rental agreements



  • participate in Artistic Advisory Committee
  • work with MD and librarian to clarify season music needs, instrumentation 
  • oversee librarian for purchases and part assignments
  • ensure librarian is executing tasks within the necessary time frames, updating performance history and other big picture projects


  • prepare concert budgets for upcoming season (concert production costs and musician/personnel costs)
  • make suggestions and decisions based on cost options associated with needs; asses cost vs. need, seek economical options keeping artistic quality and vision in mind to MD and ED; work together to prioritize spending
  • work diligently to keep costs within budget once approved

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