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Our Concert Hall

How to order tickets | Coat Check | Emergency Exits | Lost & Found | Parking | Refreshements | Restrooms | Late Comers | Pagers & Cell Phones | Telephone Calls | Young Patrons | Perfume & Cologne | Accessibility

The Duluth Superior Symphony Orchestra performs at the Symphony Hall at the DECC located at 350 Harbor Drive in Duluth. The Symphony Hall at the DECC is a 2221 seat multi-purpose auditorium. The Symphony has been the longest performing arts organization in residence having performed there since the Auditorium first opened in 1966. For more information about the Symphony Hall at the DECC or the DECC facilities please go to www.decc.org.

How to order tickets

In person or by phone

The DSSO Office is at 331 West Superior St., Suite 100, in Downtown Duluth and is open Monday-Friday, 9am until 4pm. Call the DSSO Ticket Line at 218-623-3776 or fax 218-623-3789.

The DECC Box Office is at 350 Harbor Drive in Duluth and is open Monday-Friday, 10am–5pm. No phone orders; call 218-727-4344 to ensure Box Office is open or for questions. Box offices opens at 10am day of performance for walk-up sales.

By phone or online

Call Ticketmaster at 800-745-3000 or go online to www.ticketmaster.com.

Group ticket sales

Group discounts are available for most performances. Call 218-623-3776 for more information.

Special pricing for students and seniors

Student tickets are available to persons ages 6-18 or with a current valid student ID for regular season classical and pops concerts. (One ticket per valid student ID.) Patrons 62 or older receive a discount on most ticket purchases.

Season ticket packages

Enjoying attending DSSO concerts? Become a season ticket holder, and you'll enjoy great benefits including discounted pricing, guaranteed same seats for the entire season, and priority notice and savings for special events. To learn more about becoming a subscriber, call 218-623-3776.

Season ticket perks

Can't make a concert and want to donate your tickets for a tax deduction? Call the DSSO office at least one day prior to the concert and we will send you a tax-deductible donation letter for the value of your tickets. Information about additional subscriber benefits is available online at www.dsso.com or by calling the DSSO office.

For your comfort and safety

Coat check

An attended coat check is located just inside the main floor lobby on both sides under the stairs leading to the Mezzanine level.

Emergency exits

Fire exits are located on all levels and marked accordingly. The lighted "Exit" sign nearest your seat is the shortest route outdoors. In case of emergency, please walk—do not run—to your exit, unless otherwise instructed. Do not use elevators for emergency exits.

Lost and found

Lost articles may be claimed at the guest services office at concert time. At other times, contact the DECC box office at 218-727-4344.

Parking

When parking at the DECC, please keep in mind that you may reach Symphony Hall through most doors, including the DECC parking ramp. Patrons may also park downtown and take the skywalk to the DECC. Parking is $5 per car. Note: Please arrive early to assure that you find a parking space.

Refreshments

Bars serving soft drinks, wine and mixed drinks are located in the main floor lobby. Food and beverages are not permitted in the concert hall.

Restrooms

Men's and women's restrooms are located in the main floor lobby and mezzanine level lobby.

Strike the right note: concert etiquette

Latecomers

Concerts begin promptly. Out of courtesy to musicians and other patrons, latecomers and those who must leave during the performance will be seated or reseated between complete works or at intermission. TV monitors are available in the auditorium lobby for viewing the live performance.

Does it beep or glow?

Please turn off beepers on watches, paging devices, cell phones, i-Pads, e-books and the like during the performance. Save your texts and tweets for intermission and/or after the concert, winning glowing comments from e-friends and your seatmates!

Expecting a call?

Patrons cannot be paged. If you are expecting a call, please leave your name and seat number at the Guest Services office. Leave the DECC phone number, 218-727-5573 and seat location with your service.

Young patrons

Children age six and up accompanied by an adult are welcome to attend DSSO concerts. For children under the age of six, please join the DSSO for our Lollipop and Youth Orchestra concerts especially designed for our youngest patrons.

Perfume and cologne

Because of the close quarters for seating, we ask that you either refrain from using or use very lightly any fragrances. Your fellow patrons with fragrance allergies will be very appreciative.

Accessibility for our patrons

Handicap parking

• On the surface parking lot near Entrance B (City Side Convention Center)
• Near the entrance to AMSOIL Arena 
• In the parking ramp on all levels with an elevator located in the northeast corner of the ramp. The elevator transports guests to the ground floor or to the skywalk level (3rd level) of the ramp which connects directly to the DECC. A state-issued disabled placard or license is required
  for this area.
• Guests are encouraged to drop off handicapped individuals at their event entrance and then park. There are elevators at the Paulucci Doors and Entrance B.

Handicap accessibility at the DECC

Ramps are provided at all entries and elevators are located throughout the building. Restrooms are accessible for all guests.

If additional assistance is needed while attending an event at the DECC, please contact your nearest usher, event staff member or the Guest Services Office located in the Main Ticket Lobby.

Tickets are available for accessible seats—spaces specifically designed for wheelchairs and include features such as an accessible approach, location at grade, clear floor space, and larger dimensions.

Our companion ticket policy allows guests with special needs to purchase up to three companion tickets along with their ticket in our designated accessible seating area. If a guest requests more than four tickets we will locate any additional tickets as close as possible to their location.

Tickets for accessible seating may be purchased through the DSSO office, at the DECC Ticket Office, and all Ticketmaster locations.

Listening devices for the hearing impaired are located in the Guest Services Office in the Main Ticket Lobby. To ensure that the devices are promptly returned, a major credit card or a driver's license is required to use the devices.

Service animals are welcome at the DECC.